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From: lp@us.battle.net
Reply-to: sawyer@antelecom.net
Sent: 5/25/2012
1:00:05 P.M. GMT Daylight Time
Subj: CONGRATULATIONS YOU HAVE BEEN
APPROVED. .REPLY ASAP
Dear Agent,
You have been accepted as one of our Mystery
shopper/Survey Agent. You will be evaluating Wal-Mart Stores and Western Union
Services in your neighborhood, Kindly check out for one Wal-Mart store and one
Western union Agent outlet you will like to evaluate, make sure the store and
the outlet you will chose are close to your area as much as possible, You will
have to send the name and address of the two location to us, Please note that
you are to act Cool, Calm and Confident through out the period which you will
be carrying out your survey at the store, in order not to arouse any
suspicion. you will be shopping at Wal-Mart stores and also make a transaction
at the Western union, You will write a report about the customer services ,
you will send your report back to us via Email, you will have to use the
following pointers to prepare your report :
- Assessment and advice on
customer care.
- Store layout and ease of selection.
- Depth of
selection.
- Customer care programme and service audits.
- Staff
appearance.
- Staffs approach.
- Staff knowledge of
product.
- General Service level.
- Store cleanliness.
-
Cash and wrap area appearance.
- Exit polls.
- Telephone
surveys, and market research projects undertaken
A package will be sent
out to you, inside the package you will find your Compensation payment and
other fund you will use to carry out your surveying process , You must not use
your personal money to complete any of the surveying process and there will be
no reimbursement of any kind since we are providing you with all the fund you
will need to carry out the survey. An Evaluation Instruction will be given to
you through email, this will tell you what to do at the Wal-mart and the
Western union location and how to expend the fund at each location. Please
reply this Email and give us the name and address of the Wal-mart and Western
union location you will be evaluating and re-confirm all your below details
again in order to avoid
confusion.
First-Name:
Middle-Name:
Last-Name:
Address:
City:
State:
Zip:
Country:
Phone-Number:
Regards,
Paul
Nicole.
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