The Hilton London Metro pole Hotel  
225 Edgware Road, London, United Kingdom W2 1JU
Tel: +44-703-187-1809 / 703-187-1998  , Fax: +44-20-7724 8866.

We welcomes you into our Hotel Hilton London where you can find good comfort and convenience , all our rooms include full air conditioning, telephone, minibar, TV, writing desk, hairdryer, trouser press, pay video channels, tea and coffee making facilities and there is also Internet access from each room. 

         Fiamma Bar & Restaurant is open for: Breakfast / Lunch   / Dinner 

Hours & Days : 

Monday - 06:30 AM - 10:30 PM
        Tuesday - 06:30 AM - 10:30 PM  /  Wednesday - 06:30 AM - 10:30 PM .

  Thursday - 06:30 AM - 10:30 PM  /  Friday - 06:30 AM - 10:30 PM .

  Saturday - 06:30 AM - 10:30 PM  /  Sunday - 06:30 AM - 10:30 PM. 

This information is passed for the whole new applicants of Hilton Hotel London , From the general managers Office,  Please I wish to let you all know that this  information here in is  for your own good help & guidelines, as you have accepted to serve Hilton Hotel with your entire compassion. Note: Hilton has been a great Hotel all over the world, as we all knew it. We have made it clear that if any applicant who his or her wish is to be in Hilton Hotel Australia, has this opportunity to be posted there if you succeeds in coming into United Kingdom.

 

Here in Hilton you will be allowed to enter into Australia through the help of Hilton Family, we need about  800 New workers, & there in Australia Hilton Hotel needs 150 New Employees You have to make your choice when you arrived here in London. As you go on into the process please Hilton Hotel London needs your good corporation in helping the Hotel with some few numbers of New Applicants, 5 to 10   people both Sex  Age  starts from 20 to 60 years old ,who can also live & work with Hilton Hotel London, Im immigration Air port Bureau Office. They will issue to you the right of entry if likely & will let the United Kingdom Embassy in your country know about your trip to Hilton Hotel London, and then you will get your tourist Visa, when the Immigration Bureau will forward your Documents to the Embassy High Commission  in your country.  

 

Terms Of Service And Regulations

 

  Ensure and maintain the security of information relating to customers and personnel in the hotel. Deal efficiently and courteously with all customer complaints, take ownership and ensure that you refer to your Manager or Supervisor when necessary so follow up is actioned accordingly. Manage all customer requests efficiently and courteously by monitoring and following up with the guest directly. Using Espresso Software to log all calls and incoming request for the Communications Runners and other responsible departments to action them immediately. Maintain a high standard of personal appearances, grooming and hygiene in accordance with the hotel policy. When dealing with other departments, ensure you use respect and the right channel when advising or requesting items / services for guests. Ensure that you attend all Communications meetings and scheduled Training Sessions. Work together as a team in Communications and ensure you treat all Team members with equal respect. Be fully conversant with all facilities and services provided within the hotel to provide our guest with fast and efficient Hmagic Service. Be constantly aware of any up-selling and promoting opportunities when they arise. Be fully trained, knowledgeable and confident about our product and services and ensure a sales attitude is adopted at all times. Maintain an awareness of all sales opportunities within the hotel to maximise room sales and revenue for the hotel. Maximisation of sales and revenue for the hotel by maintaining a sales and service oriented attitude at all times. Promote in house revenue outlets on a consistent basis when receiving guest enquiries. Ensure the complete knowledge of all property management systems to be used in the Communications department to provide better and faster service to our guest and therefore ensure an increase in guest satisfaction ratings. Effect the fast and efficient monitoring and follow up of guest requests by consistently logging all incoming request in the Software System and ensuring that the Communications Runners have all the necessary information to serve the guest in a professional and cost effective manner. Ensure a high level of product knowledge of the hotel and local area to be able to assist with any guest-related request and enquiries that will be managed by the Hmagic department. Ensure the Communications Manager is kept fully aware of any relevant feedback from customers, team members or other departments to improve Communications with our guest and throughout the entire organisation. You will have excellent communication skills, be able to Miltie task, be organised and have a passion for customer service with an eye for detail.

 

Additional benefits: Free meals whilst on duty, free dry cleaning of work suits and shirts, discounted hotel rooms worldwide, Hilton Club discounts in a variety of high street shops (after 3 months of service)

 

This is a challenging role. The right candidate will be working or have had extensive experience in a similar role within a large hotel operation. Be confident and able to work your section with a passion for food and the desire to succeed. You will be maintaining very high standards of service in your section, working within a friendly team in a fantastic environment. We offer you full training and promote personal development through the Hilton University. Here you will be able to get sponsorships of NVQ's etc, depending on your ambition and motivation. You get free meals on duty in our Moments restaurant whilst on duty , we also provide you with a staff uniform and safety shoes. And after 3 months of service, you will become a member of the Hilton Club, giving you discounted stays around the world and offering many more benefits.

 

Day and Night Receptionists   Front Office

 

We are looking for a Day Receptionist and a Night Receptionist to join our large Reception team of approx. 30 to help deliver excellent customer service to all of our guests. The main responsibilities of this role are to check-in / check-out guests, ensure that bills are correct on departure, allocation of rooms to guests and helping the Reception Supervisors ensure that all customer enquiries are dealt with in a professional and courteous manner.
It is essential that you are flexible in your working hours for this role, as the position is full time and operates on a shift basis (early 7am - 3pm / late 3pm - 11pm) 5 days out of 7 including weekends. Night Receptionist hours are from 10pm - 6am or 11pm to 8am. You will have a smart appearance and excellent communication skills are able to work calmly under pressure and maintain Hilton standards at all times. Ideally you will have a hospitality education and experience in working in a customer facing environment for larger 4/5 star hotels. You have an outgoing and friendly personality and are happy to work in the either the day or evening. You will have good working knowledge of Fidelio, be able to multi task, be organised and be an excellent communicator with an eye for detail and a heart for customer service.

 

BEST REGARDS.

SIR, SHERARD FRANK COLES ASSISTANT MANAGER.

HILTON HOTEL METRO POLE LONDON. 

The real Hilton London Metropole hotel confirmed that this was a scam, and that it has been reported to the police.

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